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Customer Identity

Customer identity refers to the systems and processes used to manage the digital identities of clients and end-users, focusing on authentication, account security, and the prevention of unauthorized access.

6 reports

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Follow this story through dated reporting and the underlying records. Evidence labels distinguish documented findings, attributed reporting, disputed accounts and claims that remain unverified. Start with the background reports below, then read the latest developments.

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Authentication & MFA

Most SaaS apps cannot locally mandate phishing-resistant MFA

A study of 95 SaaS apps reveals most cannot locally mandate passkeys, forcing firms to rely on identity providers and expensive enterprise plans.

· 3 min read documented

More on Customer Identity

Timeline 6 reports

  1. 2026
  2. Wiz reports actor using ARTEX AI agent targeted identity providers
  3. EU member states required to provide digital identity wallets by 2026, says report
  4. FIDO2 passkeys block session token theft
  5. Attacker bypasses MFA at 79 organizations using token spraying
  6. FBI reports $262 million in losses from account takeover fraud
  7. Most SaaS apps cannot locally mandate phishing-resistant MFA